Reboot Alberta

Showing posts with label PDD. Show all posts
Showing posts with label PDD. Show all posts

Wednesday, May 12, 2010

The Alberta Health Superboard Should Go!

I am heading into a meeting this afternoon on Foresight this. Foresight is not about making prediction like a futurist but it is about extrapolating possibilities based on evidence, experience, insight and a bit of intuition.


That said here is my non-prediction anyway. I believe the Alberta Health Services Super Board will be gonzo sometime this summer. ..and it should be. The government has approved a five year spending envelope for healthcare in the last budget and covered off the deficits of the Superboard at the same time.

With assured healthcare funding for five years, I assume they are working a five year business plan for health care delivery in Alberta as well. With Registered Nurses in contract negotiations now and the Physicians into negotiations next year, my guess is the government will take back the duty of delivering health care in Alberta. Then who needs a Superboard?

The Klein era governance model was ostensibly built on regional advisory boards of local citizens who were presumed to be best able to know, assess and advise Ministers and government on local issues. In reality that policy proved to be more fiction than fact, especially in the execution and application. I know this firsthand from some of the work I do.

There is a full report done by the Province of Alberta on governance and conflict of interest around provincial government agencies, boards and commissions. The process was lead by Allan Tupper (formerly of the U of A and now at UBC) many years ago. The implementation of the report’s recommendations is now in the care of a senior provincial bureaucrat in Executive Council office. So far as I can see not much has been done about the recommendations. My guess this is mostly due to political inertia and a lack of political will.

The regional board system was implemented in health, childrens’ services, persons with developmental disabilities and perhaps other departments too. It has all turned out to be just another level of expensive governance without authority, expertise or an informed knowledge base to be very effective. They ended up being buffers to protect Ministers from having to deal with the rabble commonly known as citizens. Bottom line we have good people trying to do s job in a bad governance system and no political or administrative intent to change the dynamic.

These board members do not effectively connect with the local population or deal openly with local issues. My evidence and experiences suggest these regional advisory boards did not effectively connect with the government or the Ministers either. I had a conversation one such Minister who appointed well-meaning citizens these regional advisory boards. I asked if any of the appointed board members had ever given direct advice to that Minister. The answer was no. By the look on the Minister’s face in response to the question, I know a light bulb had just been turned. Perhaps that Minister had just realized why there were so many problems in the field that the Minister was chronically unaware.

It is in this context why I think the AHS Superboard will be extinct in a few months. The healthcare system started on this regionalization kick with 17 of them. That soon became 9 and one day, overnight and out of the blue, those were collapsed into one Superboard. The cynic in me says the Minister of the day wanted to fix an obvious regional leadership problem they had in the Calgary regional health board. The government did not want to look like they were picking on Calgary for political reasons, so they decided to dissolve all the regional health authorities into one. No advanced warning, no consultation, no review of the implications or consequences…and no thoughtful plan of implementation. It was just raw politics that were at work in that decision.

The former Minister of Health has since been shuffled and a new much more capable Minister is in place. A new Deputy Minister is in charge and he has the ear and confidence of the Premier. The government is back making the serious policy and implementation decisions about health care. The new leadership in the Department and Ministry of Health and Wellness has been reversing the mistakes of the former Minister and has taken almost all of the power away from the Superboard.

The Superboard and its administration were still (are still?) in the competitive slash and burn damn the torpedoes mindset of the former Minister. They failed refused or neglected to see there was a new Sheriff in town. As a result many the programs and initiatives the Superboard was implementing were stopped, stifled or reversed by the new Minister. The confusion as to roles, responsibilities and relationships between the Superboard, the Ministry and the department was enormous but it is being resolved – effectively, appropriately and dramatically from my point of view.

The political reality is the Minister and the Premier wears the good, bad and ugly politics of healthcare policy. Not the faceless members of the Superboard. The new Minister and Deputy Minister know this and, to their credit, they have taken back the control of the healthcare system into government. They are meeting people, professions and stakeholders to get a serious and in depth sense of what is going on in the field.

They are making positive changes, adding money and allowing for longer planning time frames. And they are burying the idea that private sector marketplace models based of competition will make the public healthcare system stronger and more accountable. The fact that the province has to spend $2.8 million of taxpayer dollars just to bailout a Calgary based private surgical centre from bankruptcy shows the folly of the radical right wing healthcare policy of past and possible future political regimes in the province…if the Wildrose replaces the Stelmach conservatives next election.

So while the governmet is on the job of discarding the AHS Superboard, I strongly suggest they do the same thing and dump all the regional buffer boards including in Childrens’ Services and Persons with Developmental Disabilities (PDD). They are doing more harm than good when it comes to open, transparent and accountable governance. They are not effectively governing or connecting community to government or service providers. They are political buffers for politicians – pure and simple.

Good governance is always good politics. The opposite is hardly ever true.

Saturday, January 16, 2010

Public Protests Grow as Albertans Show Discontent With Government

Congratulations to all those caregivers, citizens and families who are involved in and helping those with developmental disabilities in Alberta. Your rally was amazing. I wish I could have been there.

The disconnect of the Stelmach government with citizens is growing. The discontent of Albertans with the political culture of the province is growing too. Last week marked a turning point where Albertans are no longer prepared to be differential to the powerful forces in politics and government.

The Whitemud Citizen’s Forum on Health Care last Monday was organized by four self-described “ordinary citizens” and drew over 500 people in one constituency in Edmonton.  More of these protests are being organized all over the province by other "extra-ordinary citizens." The PDD service sector agencies organized a mock "bottle drive" rally to help fund the Stelmach government so they did not have to brutally and unilaterally claw back funds from disabled Albertans.  They drew over 1200 to the rally in Edmonton on Thursday night. Then on Friday Join Together Alberta launched a campaign to hold 22 town hall meetings all over the province to fight the service sector funding cuts that are said to be coming in the next Budget.

Albertans are clearly fed up and are now standing up and gathering together to be heard by their government. I see discontent everywhere and I smell democracy in the air in Alberta again.

Indifference, complacency and cynicism are attitudes that progressive Albertans can no longer afford. This province and its resources belong to the citizens of Alberta, not the politicians or the corporate tenants who we give social licenses to so they can create wealth for more than just shareholders and executives.

Premier Stelmach is right when he says to attract investment business requires certainty. That certainty in our energy sector does not come from giving the resources away by foregoing royalties and ever increasing subsidies to the industry. That is just selling off the topsoil from our non-renewable resource and giving away the natural capital birthright of our young and future generations of Albertans.

Alberta’s investment certainty to the energy sector is not created by absurdly low taxes and ridiculously low royalty rates.  Real investment certainty in Alberta includes a place where industry have assurances of a educated, skilled, trained and healthy workforce.  Where they can depend on the rule of law and a justice and policing system that is independent of government that enforces that rule of law.  Certainty comes from a quality and reliable banking system, no government and political corruption like most other energy producing areas of the world.  Alberta has clear and fair environmental laws and project approval processes that provide certainty.  We have no civil wars or terrorists threats but discontent is growing.  We have no government or dictatorship nationalization threats of their investments and no concerns over kidnapping and ransom of employees as happens in so many other energy producing countires.  We have a stable currency and we have the closest proximity on the planet to the largest energy market in the world plus all the necessary infrastructure in place to deliver the energy to theat market.  With oilsands there are enormous and reliable sources of supply with no uncertainty over exploration and discover costs.  In oilsands the Alberta taxpayer shares the investment risk via royalty forgiveness until all capital costs of projects are totally recaptured. The list goes on.

Compare that to the shabby treatment our government is giving to the most vulnerable citizens in our society from foster children to seniors to the disabled and you have to ask yourself “What is wrong with this picture?” The answer is becoming more obvious. We always get the government we deserve in a democracy. If our governments can’t change to respond more appropriately to fulfill their duties to citizens then citizens must change their government.  That is becomoing more obvious to ordinary Albertans who are standing up and speaking out.  And it is about time.

Reboot Alberta is one of the ways progressive Albertans are using to get their message out to government.  That message is that things need to change in Alberta's politics and governance. Citizens have a duty to help their government change - complaining is a good place to start but it is not good enough all by iteslf.  Change has to happen in the attitudes of the government and what gets their attention, time and resources. If the exercise of the power of politics takes precedence over the duty of our elected representative to govern, then citizens have to step up and make the necessary changes.

Citizens will have to wake up and make political and governance changes we need at the ballot box in the next election. Albertans also need to help create some viable alternatives to the existing political culture.  Right now we seem to have choices two viable choices, the right wing PCs and the extreme right wing Wildrose Alliance. Reboot Alberta is a place to have that discussion and to start dealing with that democratic deficit too.

How do Albertans get their government to listen and internalize the messages they have to hear?  How do we help our government make better public policy decisions?  How do we get our government to be more open, accoutable and transparent in its decision making?  How do we attract our best and brightest into a politics based on public service and not a political exercise of pure power that uses intimidation and bullying to promote its policy agenda? 

Democracy is in the air in Alberta - but it is not yet on the ground where it counts.  That will depend on citizens acting as owners and stewards of their democracy.  I see green sprouts of democratic reform but there is a long way to go.

Wednesday, December 23, 2009

Alberta Developmental Disability Sector Takes a Stand

Most people start gearing down and shift into holiday mode for Christmas.  The people working and cared for in the developmental disability sector of our social safety net are suiting up and shifing into a higher gear.  They are organizing to protect themselves from more shortsighted, meanspirited and frankly unnecessary budget cuts by the government of Alberta.  I am advising these people now on a pro bono and volunteer basis.

I have done a lot of professional work with this sector recently, including help negotiate new contract templates so the GOA could meet their goal of a "more business-like relationship" with the sector.  Well that was accomplished and contracts, not grants are the way the sector is not funded.  But the government seems to think they can merely intimidate community-based volunteer agencies into funding cuts now and going forward regardless of the "business-like" relationship. 

Service providers are facing intimidation, innuendos and pressures to comply with this so-called  "voluntary" request for "in-year adjustments." The Regional PDD Boards knew they were going ot be short of funds last April 1 based on the government funding.  Why have they ignored that reality until now and why are they squeezing the service providers and caregivers as a "solution?"

Well the Minister in charge can do exactly that.  She can unilaterally cut budgets and change the contracts.  It is a term the government insisted stay in the agreements called Ministerial Directives.  If the Minister wants to claw back more money and put vulnerable people at risk then that is her prerogative under the contracts.  But that is a political decision not a management decision.  Such matters of budget cuts are always political and not management, as the government is trying to finesse the facts these days.

The Alberta Council of Disability Services, a provincial body representing most PDD sector service providers in the province sent a letter to the Premier and the Minister on Monday.  There has been some media references to it but I thought the readers of this blog would like to read the letter in its entirety. It will show you what the high road looks like.  I have been advised there is a error in the letter on page 3.  The  Edmonton PDD asked for changesby December 31, the 18th.



Honourable Ed Stelmach
Premier of Alberta

Office of the Premier

Room 307, Legislature Building

10800 - 97 Avenue

Edmonton, Alberta T5K 2B6

Dear Premier Stelmach:

Re: PDD 2009-10 Third Quarter Budget Announcements

Subject: Proposal for a Joint Solution

A collaborative partnership is essential to enable improved outcomes and sustainable solutions for individuals and families that we are contracted to support on the Ministry’s behalf. We support a partnership that honours mutual unique strengths and contributions while respecting each other’s autonomy. We support a business relationship that also has inherent rights, responsibilities and commitments. We have a common vision and goals to ensure that individuals supported through the Persons with Developmental Disabilities (PDD) Program are able to live with dignity and safety in their communities.

Principles of a Partnership

Accountability – Recognizing that while the Ministry Seniors and Community Support, PDD Division and the Community Disability Service Providers each have separate accountabilities, collectively, they are accountable for maintaining the trust and confidence of individuals with developmental disabilities, guardians, families and all Albertans by ensuring transparency, high standards of conduct, and sound management in their work together, and by monitoring and reporting the results of this work. Independence – Respect the autonomy of the Ministry and Service Providers, recognizing that each has unique strengths, expertise and separate accountabilities. This is not an employee–employer relationship. Our mutual independence supports and promotes many different solutions and policy actions. Interdependence – The actions by either the Ministry or Service Provider directly or indirectly affect the other; a collaborative relationship is important with us and with individuals, families and community. Co-ordination and collaboration

- Page 2 of 5-

are required with all Government of Alberta Ministries that impact individuals and their families. Dialogue – We believe that the sharing of ideas, perspectives, expertise and experiences contributes to better understanding, improved identification of priorities and sound public policy. Communication, cooperation, transparency, respect and collaboration are essential to addressing areas of mutual concern and to achieve our common vision.

A Collaborative Partner

Government is facing difficult choices now – how those choices are implemented in the community, both in the short- and long-term is critical for the health of communities and vulnerable Albertans. Community Disability Service Providers are part of a valuable and essential Non-profit/Voluntary Sector in Alberta and have a long history of partnership with the Government of Alberta delivering PDD mandated services. We have made long-term commitments in our communities to support individuals with developmental disabilities and have delivered services to them for over 50 years. Many of our Service Providers were founded by families who wanted to ensure that supports were in place to meet long-term needs, many are faith based organizations committed to supporting this common mission. Our volunteer boards are connected and committed to their communities. A collaborative framework provides the opportunity for government to participate and invest in a long-term inclusive engagement with the sector on funding discussions. The far-reaching implications of the current fiscal challenge make it imperative that we work together to minimize the impact and ensure sustainable services to vulnerable Albertans.

Principals Guiding Funding:

1. To ensure sustainability and effective services support for strong and resilient communities, allocation of funding should be transparent, evidence-based, and reflect local stakeholder expertise and community knowledge and context.

2. Community programs are most effectively delivered through sustained, predictable and coordinated funding. Contractual funding arrangements should reflect and support the long-term service we provide to individuals with permanent and often complex needs. We have a record of service to this government and measured standards of service and accountability. We require the flexibility to respond and be innovative. We require predictability of funding and honouring of funding commitments to plan effectively and efficiently.

3. Government should make a priority of open communication and meaningful consultation with individuals, guardians and families. Research, impact analysis

- Page 3 of 5-

and coordinated planning with these resources and the broader community are particularly significant when changes to policies, programs or services are being considered.

4. Outcomes for people and communities can be improved through better alignment of planning, program design and service delivery within and across both government and the Community Disability Services sector.

2009-10 Third Quarter Contract Budget Adjustments

Recent third quarter budget announcements by Regional PDD Community Boards of projected Regional Board deficits and Ministry budget reduction targets have placed Service Providers and family managed contracts in an untenable position.

Northeast Regional PDD Board announced on October 23, 2009 retroactive funding reductions of 4.34% of total Service Provider and family managed contract budgets. Calgary Regional PDD Board provided formal confirmation of in-year contracted and retroactive funding reductions of approximately 2.1 %.of annual agency contract budgets to address their Regional Board deficit and the provincial deficit. The notice was issued on December 9 and December 11, 2009 with expectation that agency plans for reductions be submitted by December 18, 2009. Edmonton Regional PDD Board confirmed retroactive budget adjustments of approximately 2.3% on December 16, 2009. Agencies have been asked to submit plans and revised change forms by December 18, 2009.

Key Messages

The impact of these reductions over the remaining few months of the contract term will have a significant impact on direct services to clients and the ability of agencies to operate under the new contracting model which pays for services after they have already been provided. Inadequate notice and time has been given to allow agencies to properly inform their Boards, give required notice to staff, and support families, guardians and clients to develop coordinated plans to ensure the safety and well-being of the individuals. This is not sound business practice, it is not good fiscal management, and does not live up to the principles, rights and obligations of a contractual business arrangement that should be expected from government. The Ministry (PDD) has ongoing responsibility to ensure and oversee the provision of statutory programs, resources and services to adults with developmental disabilities; and has the mandate to provide services to individuals through determination of eligibility and approval of units of service

- Page 4 of 5-

that they will provide and fund. The Service Provider contracts with the Ministry to deliver these services on behalf of the Government. Communication and direction about changes and or reductions in services should most appropriately be directly between government and the client. Individuals receiving or applying for services have the right to be consulted prior to any significant decisions affecting them; and are to be informed of decisions made by the Community Board that affect them and of their right to independently appeal such decisions. The individual may then access their right to appeal decisions of PDD Program Community Boards that impact them. Program supports, or applying to receive supports, can be appealed to the Minister through the PDD Appeal Panel. Decisions of a PDD Program Community Board to enter into, amend or terminate a contract with a Service Provider on the other hand cannot be appealed. The ACDS Board appreciates the difficulties that Regional PDD Community Boards face with unanticipated cost pressures and the complex and changing needs inherent in delivering mandated human services. Our members also face these same pressures, adjust accordingly within our yearly budget and contract, and are held accountable for a balanced budget. We also appreciate the challenges of the uncertain economic climate. Many agencies already reduced their budgets by up to 5% at the beginning of the contract year in response to Ministry anticipated budget pressures, and staff received only one half of the committed wage increase as a one-time bonus. As we have done each year, for many years, we have already demonstrated our willingness to collaborate and work toward a solution. The ACDS Board understands that under the current contract with Service Providers, any amendments or changes must be mutually agreed upon by both parties and further that Service Providers should consider carefully and ensure that they take the time and steps necessary to be fully informed before agreeing to voluntarily amend the contract by agreeing to reduce services or units of service. We understand and have been advised, that even a request to voluntarily agree to an in-year adjustment may be considered an Anticipatory Breach of the contract. We would expect PDD to honour the current contracts over the next quarter. The Ministry commitment to allocate $24 million in the 2009-2010 budget to address recruitment and retention of a skilled workforce is still outstanding. The delivery of quality services to individuals with often complex needs is dependent upon sustaining a qualified workforce. While government programs and staff received wage and benefit increases, and contracted programs and staff funded by other Ministries received their 5% wage increase on April 1, 2009, PDD funded contracts received only a partial allocation of $14 million this fall to be distributed as a one-time bonus. Some Service Providers have not had the April 1, 2009 minimum wage increase addressed in their funding.

- Page 5 of 5-

Service Providers value our relationship with this Ministry. A strong collaborative relationship must be based on honouring commitments, integrity and mutual respect grounded in the fundamental principles and values that place the well-being of the individuals we support first.

Recommendation for a Joint Solution

That the Premier and Minister intervene and rescind the PDD Community Board requests for in-year budget adjustments and ensure that formal correspondence is issued clearly communicating to Service Providers and family managed contractors, that PDD fully intends to honour their contracts and that this is a voluntary request for budget reductions. That full contractual payment to Service Providers will continue and there will be no repercussions if Service Providers and family managed contractors do not voluntarily agree, or did not meet the deadline for submission of action plans and change forms for reductions in services. That Service Providers and family managed support contractors who have already submitted action plans or implemented changes be offered the opportunity to review and reconsider given this new and clear communication from the Ministry. That the Premier support the Minister to implement a full external program review and audit of the PDD Division Programs and Services. Stakeholders and families would be willing to participate in the development of the terms of reference and support this review. That PDD Community Boards be requested to communicate their intent to fully honour their contracts with families and Service Providers That PDD Community Boards be required to communicate directly to individuals and their guardians and families, any decisions that may impact services to ensure that they retain their right to appeal, and further that the timeline for filing the notice of appeal starts on the date of this communication from the PDD Boards.

Respectfully submitted,

Bob Greig

President

ACDS BOARD

cc. Honourable Mary Anne Jablonski

Wednesday, November 25, 2009

Green Oil Author Satya Das on Al Gore and Oil Sands.

Satya Das has a Green Oil blog post on Al Gore comments on the oilsands from Toronto the other day. Definitely worth a read. http://greenoilbook.com/the-blog/1-green-oil-blog/24-we-can-meet-mr-gores-challenge

I see Leo de Bever the CEO of AIMCo is talking  in the Edmonton Journal today about the lack of producitvity and high costs in the Alberta energy sector. I wonder if the energy sector is still holding out for return of ridiculously high commodity prices to justify high costs. If our sector can't compete on costs, perhaps we need to get the Alberta energy look at sharpening their pencils.

We also need to sharpen our literacy skills too. Cambridge Strategies just co-sponsored a series of meetings with Literacy Alberta. New research shows that Alberta can't continue to compete with the same old approach. In some professions we have over skilled people under-utilized. What a waste of the education dollars we spent on them. Other sectors have under skilled people who have literacy challenges that hinder their ability to do the jobs. Think productivity, competitiveness and also safety.

Once I have been through Reboot Alberta (http://www.rebootalberta.wordpress.com/) this weekend I will be very active on this blog on the literacy needs of Albertans.

The work I was doing a while back to support community based agencies serving persons with developmental disabilities is heating up too. I expect a major expose to be coming out on how the provincial policy and funding systems is jeopardizing our collective social duty to these vulnerable citizens too. More on that soon as well.